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1 From the Department of Radiology, MLC 5031, Cincinnati Children's Hospital Medical Center, 3333 Burnet Ave, Cincinnati, OH 45229-3039. Received October 28, 2004; revision requested December 29; revision received January 14, 2005; final version accepted February 1; updated September 21. Address correspondence to L.F.D. (e-mail: Lane.Donnelly{at}cchmc.org).
Effective health care delivery systems rely heavily on high degrees of skill in professionalism and communication. These skills are essential to all of the missions of a successful radiology department. Until recently, there was a lack of emphasis on the importance of these issues and a lack of efforts in setting expectations and measuring performance. Herein the authors describe the components of a program implemented to promote professionalism and effective communication in their radiology department.
© RSNA, 2006
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